Meridian Health: The output was good; it sat two clicks outside the workflow.
Sofia Marchetti
The problem
A discharge-summary agent scored well on every measure the team had, and was barely used.
What we did
Assembly separated output quality from workflow placement, tracking where in the clinical journey each run started.
The result
The output was good; it sat two clicks outside the workflow. Moving it lifted sustained use from 9% to 61%.
The model was never the problem. Where we put it was.
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