Kestrel Care: Failures clustered where connectivity dropped mid-run and the agent retried against stale context.

Aisha Bello
Aisha Bello
Kestrel Care workplace

The problem

A scheduling agent used by community nurses was failing silently in the field for weeks.

What we did

Assembly buffered run records offline and reconciled them when devices reconnected.

The result

Failures clustered where connectivity dropped mid-run and the agent retried against stale context.

We found it in the data before a single nurse reported it.

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