Fenwick Council: The programme was approved unanimously, with minimisation written into the operating model.

The problem

A works council required assurance that observing agents would not become observing staff.

What we did

Assembly was deployed recording retrieval scope but never content, with identifiers stripped at collection.

The result

The programme was approved unanimously, with minimisation written into the operating model.

The governance conversation was harder than the deployment. It should be.